A pulse on your business, without changing your booking tool.
Keep the system you already run on. Upload an export and see how your business is really doing, what could move the numbers, and who to reach out to next.
Free while we pilot. Works with CSV or Excel exports.
An example, with made-up numbers
- 9 regulars are overdue for a visitMore than 50% past their own usual gap between visits.$4,120spent in the last year. At stake.
- Only 34% of new customers come backOf 120 first-time customers, 41 came a second time.$351if 5 more in 100 came back once. A scenario.
- Tuesdays are your quietest day3.1 visits a week against 6.4 on a typical day.$5,016if Tuesday closed half the gap. A scenario.
Nothing is sent until you read it, change it if you like, and press send.
You should not have to switch tools to see your business clearly.
The tool you book in is the backbone of your business. Moving it is a big, risky project, and most owners will not do it just for a better view of their numbers. So do not. Leave it exactly as it is.
How it works
Upload an export
Export your customers and appointments from your booking tool as a CSV or Excel file. We match the columns for you and show you everything before any of it is added.
See the whole picture
Revenue, visits, new and returning customers, no-shows, and who has gone quiet, each one compared with the period before.
Act on it
Pulse points out what could move your numbers and drafts the emails. You read them, change them, and press send.
Not just numbers. The next move.
Every lever comes from your own customers and visits. A dollar figure is either money that is at stake, or a scenario worked out from your own averages. Pulse never promises a forecast.
When a lever points at a group of customers, Pulse drafts the email and tells you exactly how many people it reaches. You stay in charge of the last step.
- You decide what goes outNothing is sent until you press send, or until you switch an automatic email on yourself.
- Your name and your addressEvery email carries your business address and a working unsubscribe. Anyone who unsubscribes, complains or bounces for good is never emailed again.
- A good sender from day oneNew senders start with a low daily limit and build up, so your emails keep landing in inboxes instead of spam.
- Honest about your dataPulse shows how current your numbers are. If your data gets stale, automatic emails pause until you refresh it.
Built for businesses that book appointments
If customers book with you in another tool and come back again and again, Pulse can tell you something useful about them. See what else DayO Book does.
Questions
Do I have to stop using my booking tool?
No. That is the whole idea. Keep booking, taking payments and running your day exactly as you do now. Pulse only needs an export from it.
What can I upload?
CSV or Excel files of your customers, your pets or clients, and your appointments. Past and upcoming appointments both work. You can upload one file or all three.
How current are the numbers?
As current as your last upload. You can refresh as often as you like, and a refresh updates visits you already uploaded, such as one that was later cancelled. Pulse always shows the date your data runs through.
Will it email my customers on its own?
Only if you turn it on. Automatic emails start switched off, you choose each one, and you can pause them at any time. Campaigns are always yours to review and send.
What about my customers' privacy?
You confirm that the people you upload are your own customers. They can unsubscribe from any email with one click, and you can undo an upload whenever you want.
What does it cost?
Free while we pilot it. When there is a price, we will tell you before you pay anything. There is no contract.
Request early access
Tell us what you book in today. We will set you up and walk through your first upload with you.